Areas of Specialization



The  Reality Therapy (Choice Theory) approach to counselling posits that  every problem is fundamentally a relationship problem (Glasser, 1995).  We strive to empower you to bring the best of yourself to every  relationship, whether it be a partnership, common-law, marriage, family,  workplace, or business relationship.  With a focus on open  communication, building or re-establishing trust, increasing  understanding, and navigating conflicts, relationship is at the heart of  everything we do. Services available in English, French, and Spanish.  

Motor Vehicle Accidents


We help people overcome the shock and trauma associated with motor  vehicle accidents. In addition to the symptoms described above, chronic pain, post-traumatic stress, sleep disruptions, cognitive impairments,  driver or passenger anxiety are all common symptoms that may appear  following an MVA; sometimes they do not appear for several weeks or even  months after the accident. We will work with your rehabilitation team,  lawyers, physicians, and insurers to help you achieve optimal  functioning as soon as possible so you can get back to living your life. 

Trauma & PTSD


Trauma can occur as a result of catastrophic events such as the September 11th attacks, a violent robbery/home invasion, sexual assault, motor vehicle accident  or other event. It can also be the result of chronic intense stress such  as working in a high stress job, being a hostage or P.O.W., bullying,  military service, or other situations that  are long lasting and require  the brain to remain in a state of hyper-arousal for an extended period  of time. Symtoms of Post-Traumatic Stress Disorder may include  flashbacks, nightmares, auditory and/or visual hallucinations,  heightened anxiety, hypervigilance, depression, and survivor guilt.   

We work with First Responders to recover from the occupational stressors that may contribute to acute stress or post-traumatic stress disorder, and will assist you with transitioning back into the workplace after a traumatic event.  



Have you been the target of strange, aggressive, or belittling behaviours at school or at work? Are you feeling stressed, depressed, or anxious because of these attacks? Workplace bullying can be defined as "repeated events and actions intended to offend,  humiliate, harass, cause the victim stress and demonstrate hostile or  aggressive behaviours" Einarsen (1999), and is identified  as "repetitive, abusive behaviour that devalues and harms people in the  work environment" (Barrow, 2009). In addition to providing counselling,  moral support, and effective coping strategies for toxic workplaces,  Julie Christiansen and Norelis Alvarez will educate and empower  clients who are experiencing bullying. We also treat children who engage in bullying behaviour (Anger Solutions for Kids),and children who have been the target  of bullying. Services available in English and Spanish.   

Marriage & Couples Counselling


Sometimes disagreements and disputes cannot be resolved without the help of an impartial third party intervenor. Sometimes, hurts and old emotional  wounds resurface and threaten to destroy the stability of a  relationship. We are happy to provide Marriage and Couples Counselling  Services provided by Norelis Alvarez. Services are available in English and Spanish.

Anger Solutions


We provide Anger Solutions counselling for adults (age 18+), teens (aged 13-17), and children (aged  9-12). We accept referrals from individuals, physicians, rehabilitation  professionals, and from probation and parole services. 

Self-referrals  are welcome. Group sessions are also available. Learn more about Anger  Solutions by visiting 

Julie Christiansen, who developed the Anger Solutions Program is our resident specialist; however, Norelis Alvarez is also certified in the program, and offers the  Anger Solutions in Spanish. This program is fee for service. Call for more information. 

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Sports Sense



Do you have a child involved in house league, select, or travel league sports? Would you like to see your child athlete improve his/her mental mindset for success in the game?

Kathryn Simpson has experience with youth and adults and supporting those encountering anxiety, depression, personal difficulties and self-esteem issues. Kathryn specializes in providing support to athletes. This includes athletes encountering anxiety, depression, personal difficulties, self-esteem issues and supporting individuals who desire to improve their mental approach in their game.

Kathryn supports client to recognize their strengths, apply coping strategies, communicate a personal narrative, adapt maladaptive cognitions and identify opportunities for growth. Kathryn believes you are your own expert and that the work she does with athletes is a collaborative process. She will apply flexibility to ensure the clients’ needs are appropriately met. 

Sports Sense Information Session Nov. 25, 2019


 Join us for a 90 minute workshop on how to improve mental mindset in sport by Kathryn Simpson. 


Workshop Goals:

  • Increase awareness of the types of mental roadblocks that interfere with sport success
  • To share some key concepts of how parents can support their children in their sport activities
  • Identify services available to help improve a child's "sport sense" and to maintain their love of the game.

Workshop Location:

1 Ormond Street South

Thorold, Ontario

7 p.m.

November 25, 2019